Terms & Conditions
- Information accuracy.
We do our best to ensure that information on the Site is complete, accurate and current. Despite our efforts, however, information on the Site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the Site are subject to change any time without notice. We make all reasonable efforts to accurately display the attributes of our products.
The inclusion of any products or services on the Site at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.
When you register for an account with us, you are required to provide information requested and ensure that is true, accurate, current, and complete in all respects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately. Once registered, you may continue to shop in our website. For returning customers, you will just need to sign in to your registered account and continue with the shopping.
- Terms of Sales
By placing an order with us, you are (i) offering to purchase a product, (ii) representing that you are of legal age and qualification to form a binding contract, and (iii) representation that all information you provide to us in connection with such order is true and accurate and you are an authorised user of the order you ordered and of the payment method provided. The receipt by you of an order confirmation does not constitute our acceptance of an order. We retain the right to refuse any order request made by you. Prior to our acceptance of an order, verification of information may be required. We reserve the right at any time after receipt of your order to accept, modify or decline your order, or any portion thereof, even after your receipt of an order confirmation from us, for any reason whatsoever. We reserve the right to limit the number of items ordered and to refuse service to you without prior notification. In the event that an item lists an incorrect price, either due to typographical or other error, we shall have the right to refuse or cancel any such order placed for incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we will credit your account in the amount of the incorrect price.
Payment can be made by Visa, Visa Debit, MasterCard, debit cards and any other methods which may be clearly stated on our site. You confirm that the credit card/debit card being used is yours or that you have specifically authorized by the owner to use it.
We will take reasonable care to make our site secure. All online banking transactions on this site are processed using Razorpay, which is a secure online payment gateway that encrypts your details in a secure host environment.
In addition, we will take reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any date you provide when accessing or ordering from our site.
We will process and send out all order within 1-2 working days after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is shipped out. We are not responsible for any delays caused by logistics. The product will be sent to the shipping address which was provided by customer when the item was placed. Once the product is shipped, we will notify the registered email address with the tracking number. If any cancellation of order needs to be done, please contact the headquarters at [email protected] immediately within business hours to ensure that the item has not dispatched yet. If the following item has dispatched, cancellation cannot be done anymore. We offer free delivery of items over RM200 (Only in West Malaysia). For items less than RM200, we charge RM20 for deliveries to West Malaysia and RM20/kg to East Malaysia (Sabah & Sarawak)
- Disclaimer & Liability
This disclaimer of liability applies to any damages of injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay of operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortious behavious, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third parties and that the risk of injury from the foregoing rests entirely with customers. Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service.